The Telecom industry is challenging conventional wisdom as it struggles in the face of significantly; Reduce growth, Excess capacity, a dizzying array of new technology, and dismal financial process, CEOs are looking for ways to reduce costs, improve productivity and integrate stubbornly diverse operating system.
Petra Express BPO has the capacity and capability to run any process that could be outsourced by telecom service providers. Petra Express offers transaction processing support, contact management and front-office support services across lines of business of telecommunication service providers.
Petra Express has a considerable long experience in dealing with Telecom Service Provider in the region, addressing their requirements and in a very professional manner, Petra Express also has a track record of customer partnerships; delivering high quality customer service support and ensuring continuous value additions.
- End to End Contract Management
- Customer Acquisition and Administration
- Order Fulfillment
- Marketing Fulfillment
- Billing and Collection Management
- Technical Field Support Services