Creating Electronic Health Records (HER) - while meeting HIPPA 500 standards that requires implementation of ICD 10, while the credit crunch has forced the Healthcare industry players to recognize the need to reduce their cost-to-serve, makes it mandatory for them to focus on investing in cost effective, state-of-the-art IT systems to pave the way towards electronic claims processing and thus halving the cost-to-collection.
Petra Express BPO scope of services ranges from customer interaction centers to back office functions. These include healthcare claims administration services, provider and member call support and capability in revenue cycle management
- Digital Mailroom services
- Data capturing, Scanning and Imaging services.
- Data processing and Data management - including data entry.
- Document storage & Retrieval services
- Document Collection & Routing Services including; Faxes and X-Rays
- Supply Chain Management