Telecom
- End to End Record & Document Management Outsourcing Service
- Collecting all new contracts from all the shops and Orange offices using company's fleet and its capabilities (Petra Express owns a local operator's license since 2007) on a defined schedule.
- Archiving all Orange documents including all historical documents “Backlog” for more than 50 million files, in addition Daily New Subscribers contracts collected by Petra Express.
- Data Entry Services of New Customers’ contract & related documents to TRC Registration Tool named DCC.
- Providing Hosting Services through a web portal containing all archived files, enabling Orange concerned team to access these files within the terms of the security and secrecy agreed on
- Physical Storage for all archived Orange backlogs and Daily Work documents in a special, well-furnished Storage Facility.
- Outsourcing Services of Processing and Management of Collection Centers
- Outsourcing Service of Sales Force Campaigns & Distribute Marketing Collaterals
Benefits:
- Free up a total of 56 document storage, utilizing them for other Major activities
- Free up a total of 100 officer, reallocating most of them to other Major activities, some were shifted to Petra Express
- Increase efficiency of all processes accompany with paper work
- Better collection, less debit out of contract management auditing